9/4/2023 0 Comments Ux writer resume sample![]() ![]() “Scary and frustrating.” Two forbidden words that shouldn’t have any association with any product’s microcopy. ![]() So if you can, include clear screenshots of some reviews for an added advantage. With the pitch portfolio, once you start by stating a problem the company may or may not know they’re facing and you can show how it’s costing them dearly, you’re guaranteed to get their attention. Rework the product once it’s clear that better UX writing would solve or improve the problem.Check customer reviews and determine if better UX writing could solve or improve the problem.Skim through the user workflow to gauge the level of ease, taking note of only the bad UX writing practices that stand out.This is to enable me to look at the product without bias, and take note of any pain points I experience. My preference is to go through the user journey experience before checking their customer reviews. It also helps to pay close attention to the conversations people have about the product on social media and around you. One such problem could be low turnover caused by very low conversion rates.įiguring out this problem involves you going through the company’s product for yourself, as well as reviewing customer feedback on places like Google Play store reviews, Yelp, and so on. The pitch portfolio starts by highlighting a problem the targeted company is experiencing. It’s a win-win! How to build a pitch portfolio in 5 steps This technique also allows you to become strategic with the UX writing projects you embark on when building your standard UX writing portfolio. After all, they don’t yet know what it’s about. Plus, the pitch portfolio contains only one project that focuses on a product in the same industry as the targeted company to make it relatable and to avoid overwhelming your potential employer. Unlike the standard portfolio which showcases all your projects and case studies, the pitch portfolio is specially crafted to introduce the concept of UX writing to companies who have little or no knowledge about the role: why they need it to become more successful as a business and why they need you, the UX writer, on their team. It’s in situations like this that you can create the UX writing job for yourself as a beginner using what I like to call the pitch portfolio technique. Now you don’t need to have magical powers to know their product team is lacking a dedicated UX writer, or that the product’s conversion rates and ultimately the business itself are suffering because of it. ![]() Screenshot: Mobile banking app with “KYC transaction limits”Īs expected, I couldn’t complete the sign-up process and forfeited their services. But 3 minutes into the sign-up process, it frustrated me beyond what should be legal and the problem? On the profile page, the button to upload personal details had its text written as “KYC & transaction limits” (KYC stands for Know Your Customer). Usually, such product teams have their engineers, user interface designers, or anyone who can ‘write’, do the job of UX writers and it shows!įor instance, I once downloaded a bank’s mobile app that was popular due to its excellent marketing strategy. I found that the ignorance of UX writing in such places implies there’s a wealth of job opportunities available around due to the high cases of poor product microcopy and bad user experiences. So if you fit into this category or you want to be proactive in your job search, there’s a way out! Recognizing opportunities around you It’s often easier to find up to 65 job openings for a UI/UX designer before finding a single opening for an ‘experienced’ UX writer much less a job opening for an entry-level UX writer. Now what?Īs a beginner, especially one based where there’s a lack of UX writing jobs, I found that spending hours on many job boards achieved next to nothing. You’ve learned what user experience writing is all about, built a portfolio, and started the job search only to confirm your fears: UX writing is still an unknown concept to a large number of employers in your region. ![]()
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